Security

Last updated October 10, 2026

TaktAI works with a shop’s job and time data. This page explains how we protect it, and how to tell us if you find a security problem.

How we protect your shop’s data

• Job and time data only. TaktAI uses jobs, routings, machines and time records. It never asks for drawings, CAD files or part images.
• Each shop’s data is kept apart from every other shop’s.
• Encrypted in transit and at rest.
• Hosted in the United States.
• Only what a question needs goes to an AI provider: the job, operation and machine figures behind the answer. No customer names, drawings or files are sent.
• Your data never trains AI models, for anyone, by TaktAI or by the AI providers it uses.
• Nothing changes without a person’s approval. Schedules, promises to customers and changes to your standards stay drafts until someone on your team approves them.

This website

• It sets no cookies and runs no analytics or advertising trackers.
• Its fonts and scripts are served from takt-ai.com itself, and a strict content security policy limits what the page is allowed to load and run.
• The demo form is delivered by Formspree. Our privacy notice explains what happens to what you send.

Reporting a security problem

If you think you’ve found a vulnerability in takt-ai.com or in TaktAI, email [email protected] with “Security” in the subject line. Please include:

• what you found and where;
• the steps to reproduce it;
• what someone could do with it.

We’ll acknowledge your report within two business days and keep you updated while we work on it.

Please give us a reasonable chance to fix the problem before telling anyone else, and don’t access, change or delete data that isn’t yours.

Questions from your IT team

If your IT or security people have questions before you use TaktAI, email [email protected] and we’ll answer them directly.

Security researchers can also find our contact details in security.txt.